Frequently Asked Questions

FAQ

Must I be a member to buy?

Yes, you are required to sign up as a member before purchase. Signing up as a member allows you to track your orders easily and see your order history.

Simply add desired items into cart. To view your cart, click on the bag icon on the top right hand corner of the page. Click on checkout to pay. You will be transferred to the relevant payment gateway.

Modes of payment?

Upon payment, you may select the following methods of paymenth;

Stripe

PayPal

PayNow

If you wish to pay by credit card, please select Stripe of PayPal.

Direct transfer by PayNow to the the following BRN number:

Please provide your name in the reference.

How are my items shipped out and how much does it cost?

We use FedEx and DHL for all international shipping for fishing rods and bags or big items in general. We use SingPost for smaller items such as lures, apparels (T-shirt and caps). Costs are subject to the best shipping rate offered by various shipping companies and will be reflected accordingly before payment. Please note that all incurred taxes and custom duties will NOT be covered.

When will my item be shipped out and when will it arrive?

You will receive an email when your order has been processed and shipped out. Shipping times may vary based on different countries that you are from. Please see this list for a rough timeline.

How do I track my orders?

You may track your orders by logging in to your account, click on your order history. Click on the order that you wish to track. Here, you can see the shipment information of the items, such as shipping vendor, tracking no. etc. Click on track order. You will be transferred to the vendor’s website to get the tracking information. Alternatively, you may visit the vendor’s website and key in the tracking number manually.

Frequently Asked Questions

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